Published by: Elyes & Yassine LTD
Contact Email: contact@noxis.app

Introduction

Noxis (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information through our mobile application, website, and related services (collectively, the “Services”).

By downloading or using Noxis, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information to provide and improve our Services:

a) Information You Provide to Us

• Account Data: Name, email, password (if you create an account)

• Profile Data: Gender preference, selected emotional states, quiz answers, self-assessments

• Journal Entries & AI Interactions: When you use the journaling or emotional AI tools

• Support Requests: Any messages or information you send us for customer support

b) Information We Collect Automatically

• Device & Usage Data: IP address, device model, operating system, time zone, app version, in-app activity (e.g., sessions started, features used)

• Crash Reports & Diagnostics: For improving app stability and performance

• Analytics: We use privacy-compliant tools to monitor feature usage and engagement, without tracking your identity

c) Third-Party Tools (Optional)

• We may offer integrations with platforms like Spotify or YouTube for curated content. You are responsible for reviewing their privacy policies.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and personalize the app experience

• Enable features like personalized affirmations, meditations, or progress tracking

• Respond to your inquiries or support requests

• Improve our Services based on anonymized usage trends

• Comply with legal obligations and enforce our Terms of Use

We do not sell, rent, or share your personal information with advertisers or data brokers.

3. Data Retention

We retain your data only for as long as necessary to provide the service or comply with legal obligations. If you delete your account, your personal content (journals, AI chats, assessments) will be permanently erased within 30 days unless required otherwise by law.

4. Your Privacy Rights

Depending on your region, you may have rights to:

• Access the data we hold about you

• Correct or update your personal data

• Delete your account and data

• Restrict or object to certain uses of your data

• Withdraw consent (for example, for optional analytics)

To exercise your rights, contact us at contact@noxis.app.

5. Data Sharing & Disclosure

We only share data when:

• Required by law or valid legal process

• Needed to provide services (e.g., secure cloud storage providers)

• Protecting our legal rights or enforcing our Terms of Use

All service providers are under contractual obligation to protect your data and not use it for unrelated purposes.

6. Children’s Privacy

Noxis is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal data from minors. If you believe we have unknowingly collected data from a child, contact us for immediate deletion.

7. Security Measures

We implement strong security measures to protect your data:

• End-to-end encryption for sensitive inputs

• Encrypted storage and secure server infrastructure

• Strict access controls for staff and system operations

Despite these measures, no system can be 100% secure. We encourage you to use a strong password and protect your login credentials.

8. Tracking & App Store Compliance

We do not use tracking technologies for advertising or behavioral profiling.
Noxis:

• Does not track you across apps and websites owned by other companies

• Does not share data with third parties for cross-context behavioral advertising

We comply with all App Tracking Transparency (ATT) requirements and do not collect data that requires ATT prompts.

9. International Users

Your data may be processed or stored outside your country, including in jurisdictions with different data protection laws. We ensure that adequate safeguards (e.g., Standard Contractual Clauses) are in place when transferring data internationally.

10. Changes to This Policy

We may update this Privacy Policy occasionally. You will be notified of any material changes via email or in-app message. The most recent version will always be accessible in the app or at https://noxis.app/privacy.

11. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, contact us at:

Elyes & Yassine LTD
Email: contact@noxis.app
Website: https://noxis.app

🛡 Noxis is your safe space.

We respect your privacy as part of your healing.